Privacy Policy

1.1 About This Policy — This Privacy Policy explains how EntrepreNERD (“we”, “us”, or “our”) collects, uses, shares, and protects personal data when you use our website and online store (the “Website”). We are committed to protecting your privacy and handling your data transparently.

1.2 Data Controller — EntrepreNERD is the data controller for personal data collected through this Website.

1.3 Legal Basis — We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003.

2.1 Information You Provide

• Order Information: Name, email address, shipping address, and phone number when placing an order
• Payment Information: Payment card details processed securely by Stripe — we do not store full card numbers
• Idea Submissions: Name, email, and business idea details when submitted through our idea submission form
• Communications: Any information you provide when contacting customer support

2.2 Information Collected Automatically

• Device Information: Browser type, operating system, and device type
• Usage Data: Pages visited, time spent on pages, and interaction patterns
• Analytics: We use Google Analytics to understand how visitors use our Website. This may collect your IP address, browser type, and browsing behaviour
• Cookies: See Section 9 below

We use your personal data to:

• Fulfil Orders: Process and deliver your purchases, send order confirmations, and provide shipping updates
• Customer Support: Respond to enquiries, handle returns, and resolve issues
• Idea Programme: Review and evaluate business ideas submitted through our Website
• Improve Our Website: Analyse usage patterns to improve user experience and Website performance
• Legal Compliance: Comply with legal and regulatory obligations including tax and accounting requirements

• Contract Performance: Order processing, payment, and delivery
• Legitimate Interests: Website improvement, analytics, fraud prevention, and business operations
• Legal Compliance: Tax, accounting, and regulatory requirements
• Consent: Marketing communications and analytics cookies (where required)

We share your data with the following third parties:

• Stripe: Payment processing
• Resend: Transactional email delivery (order confirmations, shipping notifications)
• Supabase: Secure database hosting
• Google Analytics: Website analytics
• Royal Mail: Shipping and delivery services

We do not sell your personal data to third parties. We may disclose data when required by law, to protect our rights, or to prevent fraud.

Under UK GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Limit processing in certain circumstances
• Portability: Receive your data in a machine-readable format
• Objection: Object to processing based on legitimate interests or opt out of marketing

To exercise any of these rights, email support@entreprenerdgame.com. We will respond within 30 days.

We implement appropriate security measures including:

• Encryption in transit (TLS/SSL) across the entire Website
• Secure payment processing through Stripe (PCI DSS compliant)
• Database access controls and authentication
• We never store full payment card numbers

Our Website uses the following types of cookies:

• Essential Cookies: Required for Website functionality (authentication, security)
• Analytics Cookies: Google Analytics to understand usage patterns (with your consent)

You can manage cookie preferences through our cookie consent banner or your browser settings. Note that blocking essential cookies may affect Website functionality.

Our Website is not directed to children under 14. We do not knowingly collect personal data from children. If we discover that we have collected data from a child, we will delete it promptly.

We may update this Privacy Policy to reflect legal changes, new features, or business developments. Material changes will be posted on this page. Continued use of the Website constitutes acceptance.

For privacy-related questions or to exercise your rights, contact us at: support@entreprenerdgame.com

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Phone: 0303 123 1113